773-915-3683 info@palmgrenacu.com
115 N Marion St, Ste 8, Oak Park, IL 60301 Book Now

Frequently Asked Questions


How does acupuncture work?
Whenever something happens to your body – trauma, overeating, stress, a bad night’s sleep, whatever it is – it throws your nervous system off. This results in a health concern, such as pain, for example. What acupuncture does is it rebalances your brain waves and nervous system. Once that occurs, your body heals itself and the health concern resolves. Acupuncture gives your body a boost so it can heal from the inside out.
What does acupuncture treat?

It can treat chronic pain, fatigue, depression/anxiety, seasonal allergies, and headaches, to name a few.  Acupuncture is part of a comprehensive medicine and can treat almost everything. Learn more about what we treat here.

How many acupuncture treatments will I need?
How many treatments you need depends on several factors. Two important factors are how long you have experienced your health concern and the severity of the health concern. Chronic concerns (i.e., lasting more than 4 weeks) usually take several treatments to resolve whereas acute concerns typically take only a few treatments. These are general guidelines. At your initial appointment, we discuss your concerns and design a personalized treatment plan for you.
Does acupuncture hurt?
No. Acupuncture is a pain-free way to improve your health. If you feel anything at all, you may feel a very tiny prick (like a mosquito bite) and then, it goes away. Acupuncture relaxes your muscles and many times our patients fall asleep during their treatments.
How big are acupuncture needles?
They are about as wide as 1-2 strands of hair.  They are much thinner than the needles used at the doctor’s office.  You can fit about 100 acupuncture needles inside of one doctor’s needle.
Is it safe?
Yes.  When acupuncture is performed by a licensed acupuncturist, it is very safe.  We use pre-sterilized, disposable, one-time-use only acupuncture needles on every patient according to Clean Needle Technique.  Used needles are safely disposed of in a sharps container and treated as medical waste.
Do I have to completely undress for acupuncture?
No. For most of our treatments, you are fully clothed and asked to roll up your sleeves to the elbow and pants to the knee. For some treatments, for example with treating back pain, we often ask patients to remove clothing to do acupuncture on the back. At all times during your treatment, you will be draped with a sheet or towel. You undress to your comfort level. Whatever you decide, we respect your choice and honor it.
Do you reuse or recycle acupuncture needles?
Never. After an acupuncture treatment, all acupuncture needles are immediately disposed of in a sharps container and treated as medical waste.
This is my first acupuncture session. What can I do to prepare?
Please eat something before your appointment and wear or bring with you loose-fitting, comfortable clothing. Check out the article “What to Expect at Your 1st Acupuncture Treatment” for more info.
Do you accept insurance?
Insurance companies are covering acupuncture now more than ever. We encourage you to contact your insurance company and ask about your coverage relating to acupuncture. Regardless of your insurance coverage, payment is due at the time of your appointment. If you are planning to turn in a claim for your treatment, please let us know and we will prepare a billing statement for you.
What are your rates for acupuncture?

For your initial acupuncture treatment, the cost is $135 and the session lasts about 1.5 hours. For follow-up treatments, the cost is $85 and the session lasts about 1 hour.* These prices do not include the cost of recommended products such as Chinese herbs or pain-relief patches.

*Good through March 31, 2019. Rates for acupuncture treatments will increase by $10 starting April 1, 2019.

What types of payment do you take?
We accept Visa, MasterCard, American Express, Discover, cash, and checks as well as Flexible Savings Account (FSA)/Health Savings Account (HSA) debit cards/checks. For returned checks, we charge a fee of $40/check. Acupuncture may qualify as a medical expense for tax purposes. Ask your accountant for more information.
Do I tip for acupuncture?

No. Our licensed acupuncturists do not accept tips.


Do I have to completely undress for massage?
No. You can undress to your comfort level. Rest assured, we provide the utmost privacy for your massage session. At all times during your massage, you will be draped with a sheet or blanket. Whatever you decide, we respect your choice and honor it.
Will I be covered during the massage?
Yes, at all times. You will be covered with a sheet or blanket and only the region/area of the body that is being worked on will be uncovered. Our massage room is equipped with a space heater and fan to ensure your comfort.
What type of massage oil do you use?
We use 100% pure grapeseed oil.
What are your rates for massage?

For a 60-minute massage, the cost is $80 and for a 90-minute massage, the cost is $120.*

*Good through March 31, 2019. Rates for massage sessions will increase by $10 starting April 1, 2019.


Do I tip for massage?
Yes. For your convenience, if you are paying by debit card or credit card, you may add the tip to the cost of your massage.

Chinese Herbs

How do Chinese herbs work?
Chinese herbs work with your body to rebalance it. Each Chinese herb has its own action on the body. For example, many Chinese herbs increase circulation and help alleviate pain. Others regulate your respiratory system to help stop coughing. At Palmgren Acupuncture, we customize Chinese herbs to address your specific concerns and needs.
Are Chinese herbs safe? What are the side effects?
Chinese herbs are safe when taken under the supervision of a Diplomate of Oriental Medicine. They typically do not have side effects. However, some patients may experience very mild stomach symptoms such as indigestion or nausea. Often these symptoms are alleviated when patients stop taking Chinese herbs. We always recommend contacting your practitioner if you have any questions or concerns.
Will Chinese herbs interact with my over-the-counter medicine and prescriptions?
We carefully cross-reference each Chinese herb we recommend with all of your medications to prevent interactions. Generally speaking, most Chinese herbs do not interact with medications.
If you have any questions or concerns about Chinese herbs, contact us at 773-915-3683 or contact us here

Facial Rejuvenation

Palmgren Acupuncture Facial Rejuvenation - Before

Before Facial Rejuvenation

Palmgren Acupuncture Facial Rejuvenation - After

After 10 Sessions of Facial Rejuvenation

How does Facial Rejuvenation/Cosmetic Acupuncture work?
Facial Rejuvenation creates micro-traumas to the skin causing your body to build collagen in that area. It also promotes circulation which lifts and firms the skin, and gives it a natural glow.

Facial Rejuvenation may be used as a complement or alternative to plastic surgery for some patients. To find out if Facial Rejuvenation is the right for you, contact our office.

How many treatments will I need?
We recommend a full course of treatment for most patients: 1 treatment/week for 10 weeks or 2 treatments/week for 5 weeks. This course of treatment has been shown to provide the maximum results that can last for years.

However, some patients only need a few Facial Rejuvenation treatments to see results. At the initial consult, the practitioner designs a treatment plan to best suit your concerns and needs.

While you are in our care, we ask you to commit to taking Chinese herbs and following the nutritional and lifestyle advice we recommend to you. After an initial course of treatment, we recommend our patients return on a monthly basis for maintenance treatments to keep their look refreshed and rejuvenated.

What does a facial rejuvenation treatment entail?
First, the treatment starts with a comprehensive health interview. We look at your tongue and palpate your pulses and abdomen. Next, your make-up is removed (except your eye make-up). As relaxing music plays in the background, you lie down on a massage table (face up, of course) and very small, thin cosmetic acupuncture needles are inserted into acupuncture points on your face and body. You rest with the needles for about 20-30 minutes.

After your treatment, we remove the needles and do Tui Na (Chinese massage) on your face and neck. We save the best for last applying a top of the line anti-aging serum and moisturizer from the skincare company Jadience, which contains Chinese herbs and is toxin-free. After a facial rejuvenation treatment, it is common to feel more relaxed and at peace.

Why choose Palmgren Acupuncture Center?
We create an individualized treatment plan that naturally rejuvenates and revitalizes your concerned areas based upon Traditional Chinese Medicine theory. A rejuvenation treatment is more than a “spa procedure” in that it brings your whole body into balance. Each rejuvenation treatment with us is customized to fit you and your specific needs. Each treatment includes receiving acupuncture locally in your concerned area as well as the rest of your body to treat your health concern and the underlying cause. We use acupuncture and Chinese herbs to harmonize your qi and blood and boost your body’s natural healing process so you can heal yourself from the inside out.
What are the health benefits of receiving rejuvenation/cosmetic acupuncture?
Rejuvenation/Cosmetic acupuncture has helped people get rid of allergies and sinusitis, alleviate headaches, improve sleep habits, release muscle tension and tightness, relieve muscle spasms, improve digestion, reduce hot flashes, lower high blood pressure and much, much more.
What are your rates for facial rejuvenation?
For your initial acupuncture treatment, the cost is $160 and the session lasts about 2 hours. For follow-up treatments, the cost is $135 and the session lasts about 1.5 hours. These prices do not include the cost of recommended products such as anti-aging skincare serums or Chinese herbs.

Office Policies

What is the cancellation policy?
If you are unable to make your appointment, please let us know at least 24 hours before your scheduled time. We may charge a fee of $50.00 on the credit/debit card we have on file, for cancelling less than 24 hours before your appointment.
Can I use my Flexible Spending Account (FSA) or Health Savings Account (HSA) to pay for my treatment?
Yes. Acupuncture is a qualified healthcare expense for Flexible Savings Accounts and Health Savings Accounts. If you have any questions about whether your plan’s coverage, please contact your provider directly.
When is payment due for my treatment?
At the time of your appointment.
What is the privacy policy?
We protect your health information according to HIPAA. For more information, read our Notice of Privacy Policy here.

Further Interest in Traditional Chinese Medicine

A great resource is The Web that Has No Weaver: Understanding Chinese Medicine by Ted Kaptchuk which provides a comprehensive look at the theory behind Traditional Chinese Medicine. It is a must-read for all acupuncture enthusiasts.

Got questions we didn’t cover? Email us here for more information.

By Appointment Only

Mondays: 12 pm - 6:30 pm

Tuesdays: 8 am - 8 pm

Wednesdays: 12 pm - 6:30 pm

Thursdays: 8 am - 8 pm

Fridays: 2 - 8 pm

Saturdays: 8 am - 4 pm

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